Privacy policy

Storage of personal data by GDPR

When you contact us, e.g. to purchase a product or service, you accept our privacy policy and our processing of your personal information. You also agree that we use electronic communication channels to send you information.

In order to offer you our services and products, we treat your personal data with the greatest possible consideration for your privacy.

For questions regarding privacy and data protection, please contact us at [email protected].

Data gathering
We collect personal information that you voluntarily provide us when you, for example, become a customer with us, or communicate with us via e-mail or other channels where you register.

Personal data is data that can be used to identify you or information that may be related to you. This privacy policy covers data / personal information that we may collect through several different channels, such as websites, social media, contact by phone or mail and at events / fairs. We may combine personal data collected in a way (e.g. a website) with personal information that has been collected in another way (e.g. fairs, customer meetings).

Information we collect about you:

• person and contact information such as name, date of birth / social security number, photo, invoice and delivery address, e-mail address, mobile phone number and position in the company.
• payment information – invoice information, bank account number, etc.
• financial information – any credit, debt or negative payment history.
• historical information – previous purchases, payment and credit history

The information you provide us, the information we collect about you, and the financial information, is generally necessary to enter a contractual relationship with us.

Use of data
All data is used to provide, perform and improve our services.

The personal data is collected to:

• we shall be able to communicate with you,
• confirm your identity and verify your personal and contact details
• perform and fulfil our contractual obligations to you
• keep history of the products / services your company / organization / association or similar. bought from us.
• provide our customers and other stakeholders with information, products and services
• comply with applicable law

We may also use your personal information for direct marketing and promotional offers or to inform you about other products and services that we offer, and which may be of interest to you. If you do not wish to receive such information, please contact us at [email protected].

Who can we share the information with?

In order to carry out our commitments to our customers and other stakeholders, we may transfer or share the information with third parties such as suppliers, subcontractors or authorized resellers. We take all reasonable legal, technical and organizational measures to ensure that the data is handled securely and with an adequate level of protection when transferring to or sharing with such third parties.

We may provide the necessary information to the relevant authorities if we are obliged to do so by law or if you have approved that we do so.

The company will not sell the collected information to third parties.

Transfer of data to third country

We might need to share your personal information with a third country outside the EU/EES for obtaining our legal obligations. If so, we will inform you about this transfer.

Personal data storage
We save data as long as it is necessary to fulfil the purpose for which the data was collected, or to perform our commitments and as long as required by statutory storage times, especially as regards accounting requirements.

Protection and security
We maintain a high level of security for your personal data and take all reasonable legal, technical and organizational measures to ensure that your data is handled securely.

Your rights
You have the right at any time to request that we stop processing your personal data, which we will do if there is no law or other regulation that obliges us to continue processing them. Please contact us at [email protected].

You have the right to know which personal data we are dealing with about you and you can request a copy upon written request. You also have the right to receive incorrect personal information about you corrected, and you can ask us to delete your personal data. However, there may be legal obligations that prevent us from immediately deleting parts of the data. These obligations may come from accounting and tax legislation. What we do then is to block the data that we are obliged to save from being able to be used for purposes other than fulfilling such legal obligations.

You have the right to submit any complaints to the Swedish Authority for Privacy Protection regarding the processing of your personal data.

Cookies

In the following text we explain what cookies are and how we use them, the types of cookies we use i.e., the information we collect using cookies and how that information is used, and how to control the cookie preferences. 

 You can at any time change or withdraw your consent from the Cookie Declaration on our website 

Your consent applies to the following domains: ropeaccess.se 

What are cookies?
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement. 

How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. 

 The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website. 

What types of cookies do we use?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely. 

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement. 

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns. 

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well. 

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms. 

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website. 

How can I control the cookie preferences?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely. 

 In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit www.wikipedia.org , www.allaboutcookies.org . 

Your consent applies to the following domains: ropeaccess.se